How do the shopping

Products selecton

   We offer the purchase of your chosen goods directly in our e-shop. The basic prices are in CZK excluding VAT and incl. 21% VAT. Upon ordering, you will receive an informative e-mail with an overview of the purchased goods by return. On the next business day, we will contact you with your order confirmation. Clicking on the shopping cart icon next to the selected item adds this item to your shopping cart content. One piece of goods is automatically assigned to buy two or more pieces, simply change the digit next to the selected item in the shopping cart. To find the total price of the goods in the basket, use the "basket" button. You can view or change the contents of the shopping cart at any time. In the case of a reminder or any request or request for a telephone contact, write this in the note.

      Method of payment

Order confirmation

Once you've made your purchase, you'll receive an informative e-mail about the ordered goods immediately. On the next business day, we will send you a complete order confirmation of the date of delivery and mode of transport. This product is in stock and shipped within 1-3 days. Goods are shipped by DPD. If you are interested in personal collection at our cash-desk, make the appropriate selection before completing your order. In the order confirmation you will receive more information about the delivery date or the pick-up option, enclosed prepayment invoice for wire transfer.

Terms & conditions

1. General provisions

a) All orders placed are considered binding. Buyer accepts the Business Terms and Conditions for delivery of the goods declared by the Seller. Buyer and seller's relationships are governed by these terms and conditions, which are binding on both parties unless otherwise stipulated in the agreement. The terms and conditions define and specify the rights and obligations of the seller and the buyer, as they form the content of the purchase contract, respectively. are an integral part of it.

b) Each order is confirmed by an e-mail message sent to the customer's email address in the order.

c) The price for the goods does not include transport (our company does not charge the packaging).

d) Information about the products is not binding and the operator does not guarantee the information, it only takes them from the producer as it gets them and prepares them for consultation with the customer.

e) The subject of the contract is goods expressly stated in the order. The Seller undertakes to supply its customers with goods complying with the standards, regulations and regulations valid in the Czech Republic and equipped with Czech instructions.
 

2. Order of goods

a) The validity of the electronic order is valid by filling in all the required data and details form.

b) The Seller may ask the buyer to authorize the order, eg by telephone or in writing. If the seller refuses to authorize the order in the required manner, it can be considered invalid.
 

3. Price and payment

a) The bid prices listed in our online shop are valid at the time of ordering. The purchase price will be considered to be paid only after payment of the total price by cash on receipt of goods by the buyer or by cash payment at our premises or paid to the current account of the seller. When transferring to the current account of the seller, we send the goods to the customer within 48 hours. after receiving the payment. Our account number is: 4689410277/5500. You can also find this and all the important information in your order confirmation.

b) The product may be in the price category of the Action if the action price is listed on this product. Such a product is marked with the "ACTION" logo.
(c) In the event of failure to comply with any payment deadline, Buyer is liable to pay the seller late payment fees from the value of the unpaid amount in the amount of 0.1% for each day of delay. The invoice issued on the basis of the order is also a tax document. Acceptance of goods by the buyer is possible only after full payment, unless agreed otherwise.

d) The price of the goods is additionally added to the transport price (the packing is not our company is charged). If the freight price is included in the price of the goods, this is marked with the "FREE SHIPPING" logo.

 

4. Delivery time

(a) The delivery period begins to run from the date of receipt of the binding order, subject to receipt of all the documents necessary for timely delivery. In the case of goods in stock, the seller undertakes to deliver or deliver it to the carrier within 2 working days. The delivery period will be extended proportionately to circumstances if the delay is caused by force majeure or circumstances not caused by the seller.

b) In case the ordered goods are not in stock or can not be delivered to the carrier within 5 days, the seller shall notify the expected delivery date. The delivery time is deemed to have been completed in time if the goods are ready at the place of delivery for delivery at the latest on the last day of the agreed or postponed delivery time.

5. Transport conditions, transport

If there is one of the merchandise that you buy the "FREE TRANSPORT" logo, the entire shipping of your order is free (not applicable to wholesale companies). In case the goods are not marked as such, the transport price is determined by the type of goods and their weight. In the event that the logo on the product does not have to pay for the shipment. The transport is carried out by the contractual carrier "DPD CZ", where you can not only monitor the shipment but also affect the time and place of delivery. Basic shipments are delivered within 24 hours. to your address, or to request a "DPD ParcelShop" dispensary for a discounted price. The price per package is for standard products of CZK 100 and for kits and products with a higher total weight of 150 CZK. In the case of oversized shipments (profiles of 6m lengths), the transport is realized by a renowned transport company, where we offer you the subsidized prices, which are specified in the order confirmation. The shipment of one harvester assembly (s) as well as individual products is packed in one package, the gate drive assemblies with toothed racks and the barriers are shipped in two packages. The customer is obliged to inspect the goods and their possible damage immediately upon receipt of the transport service. Later complaints can not be taken into account.

 

6. After ordering

You will be contacted via e-mail with detailed information about the deadline for sending and the total price incl. VAT and shipping order confirmation / order.

7. Privacy Policy

(a) Personal data of purchasers shall be treated as confidential information and shall not be disclosed to third parties. Buyers' personal information is used only for the activity of the virtual store operator and in connection with the business transaction.

b) In the case of a wholesale order, the Company reserves the right to use personal data for the continuous sending of information about new goods.

 

8. Warranty

a) The warranty period begins to run from the date of delivery of the goods to the buyer. The seller provides a guarantee for the quality and completeness of the delivery. If the Buyer discovers defects in the receipt of goods, he / she must always communicate these facts in writing and in a recommended manner without undue delay.

b) The claim sheet must include the date of delivery of the goods, the name of the product, the amount complained of, the description of the defect and the claim for the settlement of the claim. The seller is obliged to comment on the claim within 30 days of receiving it.

c) As a consumer, the buyer has the right to withdraw from the contract within 14 days without giving any reason. Goods must return intact and in original packaging. In the event of withdrawal, the buyer shall pay the operator a handling charge for the transport of the goods and the costs incurred by the carrier.

9. Complaints

a) Each product is subject to the statutory warranty period + our extended warranty, which is a total of 30 months for drives and for other goods such as control electronics, remote control and additional pulse and security features, is a statutory warranty period of 24 months. The warranty is based on all apparent and hidden defects of goods that are incompatible with the functionality of the goods, their utility and aesthetic qualities.

b) The buyer is obliged to inspect the goods without undue delay after its takeover, which means the transfer of the goods by the carrier to the customer.

c) A proof of purchase is required for the claim.

d) Information about the progress of the complaint is sent by e-mail to the address indicated by the buyer. The complainant's address is the same as its headquarters.

e) Buyer can send the defective goods on the complaint to the shipping company - at his own expense - to the company address. The package must be marked "REKLAMACE" and include: Claimed goods (including complete accessories), a copy of the purchase document, detailed description of the defect and sufficient contact details of the buyer (return address, telephone number, e-mail).

f) The return trip (after a legitimate complaint has been settled) is paid by the operator. In the event of an unjustified claim, the Buyer will be charged a handling fee according to the current price list and the goods will be sent to the buyer's expense and risk at his address.

g) Depending on the type of defects and under the conditions stipulated by generally binding legal regulations, in particular by Act No. 89/2012 Coll., the Civil Code, as amended, the buyer has the possibility to claim in the case of a claim, in particular that defective goods has been repaired or replaced for new items. In the case of an unjustified complaint, the customer pays the costs incurred by the operator by claiming goods.

h) Seller does not accept liability for damages resulting from the operation of products, functional properties and damages caused by improper use of the products as well as damage caused by external events and incorrect handling. Defects of this origin are not covered by the warranty.
i) The warranty does not cover defects caused by improper use, improper or inappropriate handling, use and installation that are inconsistent with the user manual or damaging the effects of overvoltage in the grid, natural elements or force majeure. The warranty also does not apply to damage equipment with excessive mechanical wear.

j) The warranty does not apply to wear and tear caused by its usual use.

k) The warranty does not apply to goods with damaged seals, information labels, serial numbers, etc.

 

10. Final provisions

1. These Business Terms and Conditions are valid as stated on Seller's website on the day of the electronic order submission. In the case of a permanent contractual relationship, the buyer has the right to withdraw from the contract if there is a substantial change in the conditions after signing the contract. Withdrawal is effective at the moment of delivery to the seller. By submitting an electronic order, the buyer accepts all the terms and conditions of the Business Terms and Conditions, as applicable on the date of dispatch of the order, as well as on the day of sending the order, a valid amount of the ordered goods. Purchaser is irrevocably bound for the period specified for delivery of the goods. The Participants agree that unless the terms are expressly provided otherwise, their rights and obligations are governed by applicable Czech laws.